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Cancellation and Refund
Cancellations
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Cancellations are accepted up to 24 hours before the event.
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To cancel, please contact us via WhatsApp, phone, or email with your booking reference and payment details.
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Cancellations made less than 24 hours before the event are non-refundable.
Refunds
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Eligible refunds will be processed to your original mode of payment within 5 working days.
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You’ll receive a confirmation once the refund has been initiated.
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Please note that transaction or platform fees (if any) are non-refundable.
Event Changes or Cancellations by Us
In rare cases where we need to reschedule or cancel an event, you will be offered:
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A full refund, or
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The option to transfer your booking to another date or event of your choice.
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